A buyer's guide to getting an online or out-of-state purchase delivered safely to your driveway.
Online car buying needs a transport plan
Buying a vehicle online or out of state opens up far more selection — but then you have to get it home. Arranging transport is straightforward once you know the steps, and it is almost always easier than flying out to drive it back.
The key is coordinating pickup with the seller and confirming a few details before money changes hands.
Coordinating pickup with the seller
You will need the seller's address, contact information and availability for pickup. Whether it is a dealership, auction or private seller, the carrier coordinates the collection directly. Make sure the seller knows a carrier is coming and can release the vehicle and keys.
Give your transporter accurate details so the right carrier and equipment are dispatched.
What to confirm before you pay
Before finalizing, confirm the vehicle's exact condition and get photos from the seller, since you will compare them on delivery. Confirm who is responsible for the vehicle until pickup. And get your transport quote locked in so there are no surprises.
For a high-value purchase, consider enclosed transport for the trip home.
Inspect carefully on arrival
When the car arrives, inspect it thoroughly against the seller's photos and the Bill of Lading before signing off. Check for any transport-related damage as well as that the vehicle matches what you bought.
Neptune regularly delivers online and out-of-state purchases nationwide — request a quote with the pickup and delivery details and we will bring your new car home.