Reviews

Rated 4.9 by Customers Nationwide

See why customers trust Neptune Auto Transport with their vehicles.

4.9 averageBBB Accredited A-Nationwide
4.9
2,300+ reviews
BBB Accredited Business seal

What our customers say

Real reviews from Neptune Auto Transport customers on Google and Trustpilot — each card links to the original review. We're a BBB Accredited Business with an A- rating.

Google

I recently used Neptune Auto Transport to ship my car from NJ to Cali. Fred was a great help and kept in constant communication with me. My car arrived on time and in perfect condition. No hidden fees and no issues. I will use this company again.

YR
Yvette RomanNew Jersey → California · July 2026
Trustpilot

Having requested assistance and quotes from several companies Neptune Auto Transport stood out way above the rest! This is 100% due to the attention, compassion and patience of Brad Williams, my customer service representative. … The transfer was seamless, with the car being delivered right on time in perfect condition. … Overall a 10 out of 10 all around!

DM
Dorothy MooreLas Vegas, NV → New Jersey · June 2026
Google

Julia White was extremely helpful! You often worry about this type of service, but her communication with me made me feel confident that the service would work and I received my 2 vehicles just as we planned.

TM
Tami MartinMay 2026
Google

NOT A SCAM OPERATION! Chose another, (much cheaper) transport service prior, that was a scam. Don't choose cheap! Neptune was reasonably priced, Fred (at Neptune) was quick to find a driver, and transport driver was quick as well. …

TN
Tracy NMay 2026
Google

John at Neptune Auto is honest and will explain you details as to how industry works, price they give is estimated rate NOT actual rate and once you confirm the order they go out and search the trucker to ship it, Price could be little higher so discuss with them but John is very helpful make you understand the process. I am thankful to John for assisting me in this process of shipping car across the country.

RP
Rakesh PatelApril 2026
Trustpilot

Brad Williams was very helpful and completely honest on how the market works. I'm sure I will need their service again and will surely be reaching out to Brad. Thanks for all your help.

SA
SamFebruary 2026
Trustpilot

Fast friendly efficient.

EA
EACFebruary 2026
Trustpilot

Great communication and very easy to deal with. … my vehicle arrived in pristine shape from a cross country door to door delivery. Would absolutely recommend them hands down.

CE
Caroline ENovember 2025
Google

I received a call early Monday from Richard that he had a driver ready to pick my car up. The car was picked up at 12:30 pm that day in St. Cloud, FL, I was awake the very next morning at 7:37am by the driver call that he was here in Sevierville, TN with my car. Not only I will recommend Neptune Auto Transport, will use them again if I need to.

JN
Jose NaldiSt. Cloud, FL → Sevierville, TN · November 2025
Google

Julia was great at scheduling and follow through. Our assigned driver Pauleo was amazing. Next day delivery without incident. Great company! I would highly recommend them.

BG
Barbara GrayNovember 2025
Trustpilot

Amazing work!!! Easy fast from one day to the next I had my vehicle at my house!!! Thank you guys for all the hard work!!!

CM
Carlos MolinarOctober 2025
Google

Worked with John, and he helped get me fixed up on a weekend. … We were promised a Thursday delivery and the car arrived two days early on Tuesday with great communication and coordination with the driver he used (Egor). The car arrived w/o incident and no issues.

TB
Travis BesteSeptember 2025
Google

Dealt with Tony and had two vehicles shipped, he was very responsive and worked hard to get the best rate for me. Both where delivered same day!

AB
Ali Bedford2025
Google

Fred was great to deal with. I reached out to him and scheduled a delivery and the dealership took over a week to release my car. He checked in all the time with me as I waited. Great communication, delivery and drop off had no issues. I will absolutely contact Fred again if I need a vehicle transported.

SB
Scott Brotherton2025
Google

I would like to thank Neptune auto transport for the outstanding service and moving my vehicle from one dealership to another. Mark was very instrumental in lining up the carrier, the very next day. Both for pick up and delivery, everything was on time and I was updated throughout the process. … I highly recommend Mark and Neptune auto transport.

WD
Wendy Delaney2025

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